The Six Sigma methodology focuses on the drastic reduction of process variation and product defects. The result is processes which are very robust, which make very efficient use of resources and assets, and which result in highly efficient organizations. Achievement of Six Sigma process capability will result in processes which yield less than 3.4 defects […]
Most organizations find it useful to have a way to evaluate the capacity of products, services, and processes. This step provides them with an idea of where they are on the Six Sigma map, where to focus improvement projects, as well as point out areas where data is available or needs to be collected in […]
Training for Six Sigma must flow down from top to bottom. If Six Sigma is to be driven off the strategic issues of the business, then it follows that senior management must gain adequate exposure to Six Sigma philosophy, concepts, and methodology before any action is taken. Based on this training, senior management is then […]
Most of the tools and concepts of sixsigma have existed for years. Then why have so few organizations achieved quality levels above 4 sigma? One reason is that the quality improvement efforts of many companies have not been linked to senior management. Unless the senior management of an organization really views quality and customer satisfaction […]
The role of Six Sigma Green Belts is to support Black Belts in the completion of projects. This might involve helping the Black Belt to collect and analyze data or to help in the running of designed experiments. Reaching Six Sigma performance requires the completion of many projects. Green Belts help to leverage Black Belts […]
Defect Opportunities can exist at any level of a hierarchy (complex, system, subsystem, component, and element levels). The hierarchy level concept can be applied to every business situation. For example, there are many levels to a policy, service, project, assembly, design, etc. For each of these levels, we count the number of opportunities and defects […]